Washington County Rural Public Transportation’s mission is to provide safe, reliable transportation for all users throughout our service area.

General Policies

• Personal Care Attendants ride
• Children aged 15 and under must be accompanied by an adult.
• Parents must supply and install child safety
• Service animals are permitted. Please let dispatch know when scheduling ride if you will be using a service animal.
• Parcels are limited to five grocery bags or small packages under 10 pounds each.
• No dangerous weapons including, but not limited to, guns, knives, swords, box
• No smoking or chewing
• A No Show is defined as:
  • Any time travel has occurred to pick up a passenger that does not ride.
  • There has been no advance call by the customer or the customer’s representative to cancel the trip.
  • Trip is not canceled one hour prior to the scheduled pick-up time.
  • Any time a driver waits three (3) minutes and passenger is not present or ready to
• Must be ready 15 minutes before your scheduled pick-up time. The driver will wait no longer than 3 minutes.
• Drivers can perform only ordinary assistance in boarding and de-boarding.
• Call 24 hours in advance to schedule a ride 251-847-2668.
• Transit services may be limited or temporarily halted during events such as inclement weather, natural disasters, or health